Tours and Leasing

How do I tour an apartment and check out the community?

Book an in-person tour directly on our website or contact the leasing office. Don’t forget to bring your ID. For virtual tours, visit our website, or contact us for a personalized video tour of specific units.

Application and Leasing

How do I apply for an apartment?

Once you find your desired floorplan on our website, submit an application via our online portal or contact the leasing office for assistance.

What documents are required?

A valid ID and proof of income are required to verify eligibility and ensure a smooth leasing process.

What are the income requirements to qualify for an apartment?

Income should be at least 3.5 times the monthly rent.

What is the lease term for the apartments?

Flexible lease options are available, typically ranging from 13 to 18 months. Contact us for availability.

Can I sublease my apartment?

Subleasing is not allowed to maintain a secure and comfortable community.

Is renter’s insurance required?

Yes, all applicants must be on a renter’s insurance policy. Contact the leasing team for more details.

How do I renew my lease?

You will receive a renewal notice 90 days before lease expiration. To renew, email us at least 60 days before your lease ends.

Does The Vickery offer affordable housing options?

No, The Vickery does not currently participate in an affordable housing program.

Are there move-in or application fees?

Yes, an application fee is required. Contact the leasing office for current fee information and promotions.

Are there services to help with the move-in process?

Freight elevators and some moving dollies are available. Coordinate with the leasing office.

Are there any restrictions on decorating or modifying the apartment?

You may decorate freely. For modifications, seek approval first. Any damages are deducted from your security deposit.

What happens if I need to break my lease?

Contact the leasing office to review options, which may include early termination fees.

How much notice is required before moving out?

Submit a 60-day written notice to the leasing office. You will receive final move-out instructions and balance information.

Fees and Payments

How much is the security deposit, and when is it due?

Security deposits vary: $200 (studio/one-bedroom), $300 (two-bedroom), $500 (three-bedroom), due at application.

Are utilities included in the rent?

No, utilities are billed separately. Residents are responsible for setting up electric, water, and sewer accounts.

Which Wi-Fi providers can I use?

Internet is provided by Elauwit and is included in the Amenity Fee Package.

How can I pay my rent?

Rent can be paid through BILT in the resident portal via credit card, debit card, or bank transfer.

Are there any other monthly fees?

A monthly amenity fee covers pest control, package management, trash, and internet services. Contact the leasing office for details.

Parking

Is parking available? Are there fees?

Yes, gated garage parking is available for residents. Guests must park in designated spots and register their vehicle.

Are there any restrictions on overnight guests?

Guests must park in designated areas and register their vehicle. Policies may change in the future.

Are there EV charging stations?

Yes, EV charging stations are available in the garage for residents.

Maintenance

How do I submit maintenance requests?

Requests can be submitted via the resident app. For emergencies, call our 24/7 maintenance line.

How quickly are maintenance issues addressed?

Non-emergencies: 1–2 business days. Emergencies: immediate attention.

Pets

Do you allow pets?

Yes, cats and dogs are welcome. Some breed restrictions apply.

Is there a pet deposit or monthly fee?

Yes, the deposit and monthly fee depend on the type and number of pets. Contact the leasing office for details.

What onsite amenities accommodate pets?

Two fenced-in dog parks are available onsite.

Amenities and Facilities

What amenities are available in the complex?

Resort-inspired pool, pickleball court, multi-level fitness center, private workspaces, sky lounge, storage, and EV charging.

Are there laundry facilities?

Yes, all apartments have in-unit full-size washers and dryers.

How does package delivery work?

Secure Luxor lockers are available 24/7.

Are furnished apartments available?

No, but the leasing office can provide vendor referrals for furnishing assistance.

Community and Lifestyle

Are there community events?

Yes, we host regular resident events. Follow us on Instagram for updates.

Are there quiet hours?

Quiet hours are 10 PM to 8 AM.

Where is The Vickery located and what transportation options are nearby?

Near Southside, steps from Downtown Fort Worth. Easy access to restaurants, entertainment, cultural attractions, and green spaces.
Biking: Dedicated bike paths connect to downtown and surrounding neighborhoods.
Walking: Many shops, restaurants, and parks are within walking distance.
Driving: Minutes from Sundance Square, Bass Performance Hall, Fort Worth Convention Center; major highnearby.
Public Transit: Close to Trinity Metro bus routes and commuter rail lines.

Contact Us

Who can I contact for additional questions?

Contact our leasing office for personalized assistance. We look forward to welcoming you to The Vickery!